Where are you located?

Elementum is a home based business in the Hazeldean neighbourhood. The address will be sent to you in the booking confirmation. Please review details carefully.
I reserve the right to decline bookings.

This location is located in is unfortunately not wheelchair/reduced mobility accessible.  The closest bus stops are: 2051/2248 with the routes 81, 87, 323, 782 running.

What is your cancellation policy? What if I’m ill? What if I’m late?

In the case you are not able to make your appointment, please provide 24 hours notice via text/email or by cancelling your appointment in the scheduler.  I make every effort to fill your appointment, if the appointment is cancelled less than 24 hours beforehand and it cannot be filled, full payment is required. 

 If you are ill or beginning to feel ill, please cancel your appointment. If you arrive to your appointment and you are not well, I reserve to right to cancel/reschedule your appointment. Thank you for keeping myself, my home, and other clients illness free.

If you are running late, please let me know. If you are more than 20 minutes late I reserve the right to cancel your appointment. The full booking fee is still applicable.

If you miss an appointment or do not give notice within the above time frame, full payment for the service booked is required. 

Are you accepting new clients?

Yes, new clients are welcome to book any appointment before 4pm. While there are evening appointments available on my scheduler, they are reserved for clients accepted to the practice prior to February 2018.

Are you registered? Do you direct bill?

I am registered with the Massage Therapist Association of Alberta and my receipts are fully claimable by your insurance company.
I do not direct bill.

How can I pay? What about tipping?

I accept cash, cheque, or interac e-transfer to info@elementum.ca; all prices include GST. If you choose to pay with e-transfer, please add my email and/or send payment prior to attending your appointment.

Currently I am not able to accept debit or credit cards. 

Tipping is always appreciated, but never expected. All clients receive the same fair and equal treatment regardless of whether or not they tip.